Size Guide
.We Buy Back Little Green Radicals, Toby Tiger, Baby Mori, Jojo Maman Bebe, Organic Zoo, We Love Fugi, Boden, Piccalilly, Maxomorra, Polarn O Pyrest, Turtledove London, Dotty Dungarees, Pigeon Organics, Joules, Tobias & The Bear, Kite & much more...
These brands are on the list as they are of exceptional quality, durability & often the brand has a sustainability focus.
The list is not exhaustive, so please let us know if you have items from other brands that you think will meet the criteria. If you are unsure, just ask! For a full list of the brands we have bought back thus far... Click here!
If you would like us to provide an estimate of what you’d receive, all you have to do is provide a picture of each item you wish us to Buy Back.
You can email us at customerservice@ecomamaandbabe.com, or direct message us using the form further down the page.
Our estimates tell you what you will receive for each individual item, for each condition category (more on this below) & for your choice of Store Credit or Cash Payout.
We give you full transparency, upfront and are happy to answer any questions!
If you have access to a printer we can organise a Hermes courier to pick up the items from your home. Otherwise we use Royal Mail.
If you have purchased with us before you will have received pre-paid labels & packaging with you order. This is our way of making it as easy as possible for you to sell to us!
Receive your payout as either Store Credit (issued in the form of an e-Gift Card that does not expire) or a Cash Payout (via PayPal).
If you are a member of our Rewards Program you will also receive 1 reward point for every £1 we pay.
This depends on three components.
Firstly, the condition of the items.
Secondly, their Resalable Value (RV) on the pre-loved market.
Thirdly, whether you would like Store Credit or a Cash Payout.
We provide estimates for all Buy Back requests, giving you full visibility of what you will receive. Check out the table below for more info!
When you request a Buy Back, please list for each item
- Brand
- Clothing type ie bodysuit, sleepsuit, romper, bottom, top, dress, jumper, cardigan, pramsuit, jacket etc
You will receive an email back from us automatically - just reply to this email and attach a picture of each item you wish us to Buy Back.
We aim to reply to all requests within 24 hours.
Eco Mama & Babe will buy back any item purchased from us within the last three years.
We also accept clothes purchased from other stores or websites. For a long list of the brands we have bought back thus far... click here! The list is not exhaustive, so if you're unsure, just ask!
You can request a Buy Back via the form above.
Included with your order was a pre-paid label. All you have to do is
The cost of postage will be paid by Eco Mama & Babe.
Eco Mama & Babe will receive the items within 3 working days. We will notify you via email when we have received the items.
If you have lost your pre-paid labels just email us.
All you have to do is
The cost of postage will be paid by Eco Mama & Babe.
Eco Mama & Babe will receive the items within 3 working days. We will notify you via email when we have received the items.
Once we have received the items, we will assess the condition of the clothes and the price / pay-out at which they will be purchased from you.
Although We Buy Back items of any condition, we recommend all items sent to us are laundered and ironed. This will maximise the price / pay-out Eco Mama & Babe will pay to you. Items that are ripped, torn, stained, or have odour, will require more work to bring to resalable condition, therefore will attract a lower price / pay out.
We will notify you via email a breakdown of the price / pay-out we have calculated, and the timing of when payment is to be made.
We aim to notify you within 2 working days of receiving the items.
When you receive this email, you will be able to
If you do not respond to this email within 3 working days, we will process the Buy Back payment as Store Credit.
If you reject the price / pay-out given, items will be returned to you at your cost. Arrangements will be made via email.
Buy Back payment can either be received as Store Credit or Cash (via PayPal).
We aim to process all Buy Back payments within 3 business days of receiving the items.
Store Credit will be issued in the form of an e-Gift Card (via email) and does not expire.
If you are a member of our Rewards Program you will also receive 1 reward point for every £1 we pay.